Privacy Policy
Last updated: July 2025
This Privacy Policy explains how Ambika Ricemill & Ambika Biotech (operating under the brand RHA India, GSTIN 21AALFA2111K1Z0), based in Sambalpur, Odisha, India (“we”, “us”, “our”), collects and handles information when you use our website www.rhaindia.com and contact us for quotes or product enquiries.
Information we collect
When you submit an enquiry or quote request, we collect the details you provide — such as your name, company, country, email address, phone number, product of interest, quantity and any message. We may also collect standard, non-identifying analytics data (such as pages visited and approximate region) to understand and improve the website.
How we use your information
- To respond to your enquiry and prepare a quotation, pricing and lead-time estimate.
- To arrange supply, export documentation and logistics for orders.
- To keep records of business correspondence and comply with legal or tax obligations.
- To improve our products, website and customer service.
Sharing of information
We do not sell your personal information. We share it only with trusted service providers that help us operate (for example, our form/email and spreadsheet providers), with logistics and export partners where needed to fulfil an order, or where required by law.
Cookies & analytics
The website may use cookies and third-party analytics (such as Google Analytics) to measure traffic and improve performance. You can control cookies through your browser settings.
Data retention & security
We retain enquiry and order information for as long as needed for the purposes above and to meet statutory requirements, and we take reasonable measures to protect it against loss or unauthorised access.
Your rights
You may request access to, correction of, or deletion of the personal information you have shared with us, subject to applicable law and record-keeping obligations. To make a request, contact us using the details below.
Contact us
Ambika Ricemill & Ambika Biotech (RHA India)
Sansinghari, A. Kantapali, Sambalpur, Odisha, India
Email: sales@rhaindia.com
Phone: +91 73817 57575
GSTIN: 21AALFA2111K1Z0
This Privacy Policy is provided for general information and may be updated from time to time. Please review it periodically for changes.